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Hamilton CapTel 2400i Captioned Telephone Large Touch-Screen Captioned Telephone with 40dB Amplification

4.3 4.3 out of 5 stars 1,536 ratings
$75.00
FREE Returns
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  • This item is sold by a third-party seller. The discount is provided by Amazon.
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  • If any of the products or content related to this discount are returned, your refund will equal the amount you paid for the product or content, subject to applicable refund policies.
 Available at a lower price from other sellers that may not offer free Prime shipping.
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Purchase options and add-ons

Brand Hamilton
Dialer Type Single Keypad
Answering System Type Digital
Item Weight 3 Pounds
Recording Capacity 16 minutes
Conference Call Capability 3 way
Caller Identification No

About this item

  • People with hearing loss can easily connect over the phone with family, friends, businesses and professionals - without missing a word. A Hamilton CapTel captioned phone works just like a standard phone - when it rings, you answer it. lf you need to make a call, you simply dial the number - and with this phone, you see captions of what's being said in large, easy-to-read print on an integrated screen. The captioning service is provided at no-cost to people with hearing loss and is available ONLY in the U.S. 24/7/365.
  • With a contemporary design in every respect, the Hamilton CapTel 2400i includes large buttons, easy-to-read backlit touch-screen display for people with low vision, a speakerphone and an integrated answering machine that captions messages.
  • The phone supports Caller lD and includes a built-in personal directory, allowing you to easily store and dial more than 95 names and phone numbers; Dial-By-Photo capable.
  • Adjustable volume control (up to 40dB gain) ensures comfortable listening levels.
  • REQUIREMENTS: 1-) Telephone Service - Can be analog, digital cable, DSL, VolP, FIOS. 2) High-Speed lnternet (Ethernet cable or Wi-Fi) 3) Standard electrical power. NOTE: Don't have telephone service? This model can be used with internet only, as explained in the Setup Guide.

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Hamilton CapTel 2400i Captioned Telephone Large Touch-Screen Captioned Telephone with 40dB Amplification
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Price$75.00-10% $41.99
Typical: $46.69		$149.95$60.75$75.00-13% $104.37
List: $119.99
Delivery
Get it as soon as Saturday, May 11
Get it as soon as Saturday, May 11
Get it as soon as Saturday, May 11
Get it as soon as Saturday, May 11
Get it as soon as Saturday, May 11
Get it as soon as Saturday, May 11
Customer Ratings
4.34.3 out of 5 stars1,536
4.34.3 out of 5 stars1,315
4.24.2 out of 5 stars818
4.44.4 out of 5 stars101
3.93.9 out of 5 stars429
4.34.3 out of 5 stars1,388
Volume control
4.5
4.0
4.0
4.6
4.4
4.4
Sound quality
4.5
3.7
3.9
4.6
—
4.2
Easy to use
4.3
3.7
—
—
4.2
4.0
Lock Feature
—
3.7
3.9
4.4
—
4.2
Value for money
—
3.6
—
—
4.2
4.0
Sold By
Home Controls, Inc.
Amazon.com
Amazon.com
Amazon.com
Home Controls, Inc.
Amazon.com
telephone type
—
Cordless
Cordless
Corded
—
DECT 6.0
dialer type
Single Keypad
Single Keypad
Single Keypad
—
Single Keypad
Keypad
power source
—
Corded Electric
Corded Electric
Corded Electric
Corded Electric
Battery Powered
recording capacity
16 minutes
22 minutes
40 minutes
22 minutes
18 minutes
—
answering system
Digital
Digital
Digital
Digital
Digital
Digital
conf. call capability
3 way
3 way
3 way
3 way
Closed Front
3 way

Product information

Warranty & Support

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Hamilton

Hamilton CapTel 2400i Captioned Telephone Large Touch-Screen Captioned Telephone with 40dB Amplification

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Product Description

FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. Advanced speech recognition software is used to process calls, and, in certain circumstances, a live communications assistant may be included on the call. There is a cost for each minute of captions generated, paid from a federally administered fund. Third-party charges may apply: the Hamilton CapTel phone requires high-speed internet access (Wi-Fi capable) and in some cases, may require telephone service. Third-party trademarks mentioned are the property of their respective owners. Courtesy of Cisco Systems, Inc. Unauthorized use not permitted. CapTel is a registered trademark of Ultratec, Inc. Copyright 2023 Hamilton Relay. Hamilton is a registered trademark of Nedelco, Inc. d/b/a/ Hamilton Telecommunications. WARNING: This product can expose you to chemicals including 1,3-Butadiene, which is known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to P65Warnings.ca.gov.

Customer reviews

4.3 out of 5 stars
4.3 out of 5
1,536 global ratings

Customers say

Customers like the readability, captioning, performance, and value of the landline phone. They mention that it's easy to read, understand, and navigate the menu screens. They appreciate the captioning which helps them understand conversations. They say the phone works very well and is worth the price. Customers also like the ease of installation, volume, and quality. However, some customers have reported a brief time lag before the transcription starts.

AI-generated from the text of customer reviews

155 customers mention141 positive14 negative

Customers find the installation of the landline phone to be easy to follow and intuitive. They also say that it works well and is better than expected for the price. Some say that they were elated to experience it and that it was much less frustrating than expected.

"...It sure makes life easier for her. She finds it very easy to use." Read more

"...The setup was not as easy. The instructions seem straightforward but some details are missing, like if you plug into a modem, the phone line MUST be..." Read more

"...Installation was simple, registration was easy...." Read more

"Easy to set up" Read more

130 customers mention103 positive27 negative

Customers are satisfied with the performance of the landline phone. They mention that it works well, has a large screen, and has no problems. Some say that the volume control works well and the computer-assisted read-out is easy to read.

"...This works very well. It takes a land line phone service and internet service to work...." Read more

"...the computer create the caption instead of a live operator and it works instantly, in real time, with no delay. She loves it." Read more

"The phone seems to work well. My sister hasn't used it much yet but likes the screen size so she can see the captioning well enough to read...." Read more

"...My electricity has gone out several times and each time you have to go thru settings to get it back up...." Read more

130 customers mention103 positive27 negative

Customers like the volume of the landline phone. They say the volume is excellent, works better than any other phone, and the audio quality is better. Some say the instructions are clear and the sound adjustments are helpful. Overall, most are happy with the volume and say it's great for amplifying voice messages.

"...The buttons are easy for him to push. The ringer volume is excellent. He can hear that from 5 feet away...." Read more

"...Overall, it's a great phone with both volume control and a speaker button. Captions can be turned on and off and contacts can be added...." Read more

"...A big plus also is the amplified handset makes it so she can also hear them a little which helps her understand the conversation better...." Read more

"Still in learning phase. Really loud when it rings. (Makes not hearing impaired jump) No problems yet. Easy to set up...." Read more

97 customers mention86 positive11 negative

Customers like the readability of the landline phone. They say the type is large enough for easy reading, the captioning is easy to read, and the instructions are easy to understand. They also mention that the screen is large and the menu screens are easy navigate. Customers also say that the phone is easy operate with reading. They appreciate the better user interface and well explained programming.

"...My wife is pleased with quality and finds the phone easy to use. My wife loves the phone. It sure makes life easier for her...." Read more

"...It's a nice looking phone, good quality. The buttons are easy for him to push. The ringer volume is excellent. He can hear that from 5 feet away...." Read more

"...My sister hasn't used it much yet but likes the screen size so she can see the captioning well enough to read...." Read more

"...very little hearing left and was especially pleased that the captioning is easy to read, very quick and accurate...." Read more

85 customers mention72 positive13 negative

Customers like the quality of the landline phone. For example, they say it's an impressive product, has great features, and is easy to use. Some mention that it'll be a great addition to their communication tools. Overall, most are happy with the product's quality and features.

"...My wife is pleased with quality and finds the phone easy to use. My wife loves the phone. It sure makes life easier for her...." Read more

"...This had taken all that away. It's a nice looking phone, good quality. The buttons are easy for him to push. The ringer volume is excellent...." Read more

"...makes it so she can also hear them a little which helps her understand the conversation better. Hope it last a while. Good phone so far." Read more

"...Having the closed captioning has helped me not to miss anything. The phone was easy to set up and start using...." Read more

41 customers mention34 positive7 negative

Customers like the captioning on the landline phone. They say it's great, helps them understand conversations, and is an extra bonus. Some like that the captions are computer generated, while others say they're done by a human.

"...Captions can be turned on and off and contacts can be added. My 101 year old grandmother actually used it which is a feat!..." Read more

"...My dad answers his phone now, can actually have a conversation and if it doesn't write the words correctly he may ask a question and the 2nd time he..." Read more

"...No matter what caption phone you use, the caption phone service is still free...." Read more

"...There is an operator assist option for captions, but I have never used or needed it...." Read more

39 customers mention29 positive10 negative

Customers like the value of the landline phone. For example, they say it's worth the price, an awesome full feature phone, and a great buy. Some customers also mention that it'll make a wonderful gift for the hearing impaired.

"...and all, but can tell you it's an awesome full feature phone, not a cheapie. t was very easy to set up...." Read more

"...It is worth the price. Another reviewer stated that it lost everything when it lost power...." Read more

"...Very impractical" Read more

"...Well worth the money.!" Read more

61 customers mention18 positive43 negative

Customers are dissatisfied with the delay of the landline phone. They mention that there is a brief time lag before the transcription starts, the captioning response is sluggish, and the phone seems to slow down DSL. Some complain that the closed captions are delayed as well.

"...There is a short lag time between what the caller says & when he can read the text. Not a big deal...." Read more

"...There is a slight lag between voice and text. Neighbor thinks it's too long, but I think it's reasonable delay given the technology...." Read more

"...instead of a live operator and it works instantly, in real time, with no delay. She loves it." Read more

"...I really like using it. There is a slight delay sometimes buy only a few seconds." Read more

Great for hearing impaired
5 Stars
Great for hearing impaired
At its lowest volume setting the ring can be heard throughout our home . The caption is large but you can change the font in setup. Equipped with a speaker phone, contact list, answering machine, and flashing light that flashes when the phone is ringing. It connects to the Internet by way of Wi-Fi or an Ethernet. Close caption works within the unit or operator assist at no cost to you.If you are hearing impaired or the relavtive of someone who is this is the ultimate phone system.
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Top reviews from the United States

R. Max Armentrout
5.0 out of 5 stars Read the directions
Reviewed in the United States on March 23, 2024
Verified Purchase
Following the step by step directions makes it easy. I was able to hook the phone up by Ethernet and by wire directly to the phone service. I expect that using wires may make a better installation. My wife is pleased with quality and finds the phone easy to use. My wife loves the phone. It sure makes life easier for her. She finds it very easy to use.
3 people found this helpful
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shelley holm
5.0 out of 5 stars FINALLY! Dad can use the phone
Reviewed in the United States on September 13, 2023
Verified Purchase
Oh my goodness! Dad just turned 90 & he has a terrible time using the phone because he cannot hear. This works very well. It takes a land line phone service and internet service to work. There is a short lag time between what the caller says & when he can read the text. Not a big deal. He shares an apartment complex internet and we do notice a small problem with the text showing up on a RARE occasion. Most of the time he can hear the phone ring! YAY! That's a first in the last couple years. You can leave a message that he can retrieve. It has a call history. He uses that too. A cellphone was impossible for him to use & frustrated him like crazy! This had taken all that away. It's a nice looking phone, good quality. The buttons are easy for him to push. The ringer volume is excellent. He can hear that from 5 feet away. But cannot hear you talk to him 1 foot away!!!
25 people found this helpful
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CarlaRae
4.0 out of 5 stars This phone does what is said it will do but the captioning can be difficult to read.
Reviewed in the United States on May 12, 2021
Verified Purchase
The sound quality of this phone is good. The setup was not as easy. The instructions seem straightforward but some details are missing, like if you plug into a modem, the phone line MUST be plugged into line 1. When the captioning agent types, everything is run together, which makes it difficult to read all the text. Overall, it's a great phone with both volume control and a speaker button. Captions can be turned on and off and contacts can be added. My 101 year old grandmother actually used it which is a feat! She hasn't talked on a phone for over a year. Ultimately, I am pleased.
6 people found this helpful
Helpful
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Deb
5.0 out of 5 stars Wonderful equipment
Reviewed in the United States on April 8, 2024
Verified Purchase
I put this in my mom's house when she was struggling to understand business people who talk too fast and don't enunciate well. (like doctor's office and pharmacy staff). Installation was simple, registration was easy. She chose to let the computer create the caption instead of a live operator and it works instantly, in real time, with no delay. She loves it.
One person found this helpful
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Eldon Carl
5.0 out of 5 stars Big screen so you can see the print easily.
Reviewed in the United States on February 8, 2024
Verified Purchase
The phone seems to work well. My sister hasn't used it much yet but likes the screen size so she can see the captioning well enough to read. I purchased this for her because she can barely hear anything anymore. Got sad and tired of seeing her ask whomever she was talking to ten or fifteen times what they said during a phone call and was looking for some kind of solution for her and the people who call her. A big plus also is the amplified handset makes it so she can also hear them a little which helps her understand the conversation better. Hope it last a while. Good phone so far.
8 people found this helpful
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teri
1.0 out of 5 stars It constantly throws errors if the electricity goes out
Reviewed in the United States on February 18, 2024
Verified Purchase
This phone spends more time on the blink than it’s on working.
My electricity has gone out several times and each time you have to go thru settings to get it back up. I’ve called customer support but they are no help!!
They say it’s my internet, but it worked fine on it before it went out giving me errors.
All my other electronics are up and running fine each time. They have no problem with the wifi!!
Wouldn’t recommend this phone for the elderly unless someone else is there to bring it back up each time the electricity blinks.
3 people found this helpful
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Mike
5.0 out of 5 stars Great for seniors
Reviewed in the United States on April 22, 2024
Verified Purchase
Easy to set up
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Timothy Lee
3.0 out of 5 stars The Wifi capability is extremely unreliable.
Reviewed in the United States on January 15, 2024
Verified Purchase
Every time I look at this phone, there's a 50/50 chance that the phone will display a warning stating that it cannot connect to wifi. At first, I thought it was a problem with the unit I had, but after replacing it, the problem persisted. My solution was to remove the power of the phone and turn it back on again. That worked for a while, but now it's just not working at all. None of my other devices do this. The wifi is not going out. This phone is always in the same room as the router. I'm sure if I used an Ethernet cable, it would fix this problem, but why include wifi as a feature if it's going to be this unreliable? I don't want to have to go through the trouble of installing an ethernet cable and fastening the wire to the wall.
5 people found this helpful
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Top reviews from other countries

Amazon Customer
1.0 out of 5 stars it does not work in europe
Reviewed in the United Kingdom on December 17, 2022
Verified Purchase
This product does not function in Ireland, but it does not state this on the web site, i returned this product by agreement by registered post TO their USA address on the 7 november it was received by them on the
18 november 2022, however i am still waiting for my refund i am very annoyed .It cost 56 euro return freight.
Robert Sionnac .Ireland.
Amazon please contact the this company and ask for my refund.
3 people found this helpful
 Report
Darlene Stewart
5.0 out of 5 stars IF YOU LIVE IN CANADA DON'T BUY IT!!!
Reviewed in Canada on March 23, 2021
Verified Purchase
This product cannot be used in Canada. I was not told this when I bought it in November for Christmas for my deaf Mother-in-Law. It works off the internet which was another thing we were not told. So we made an appointment for someone to come out to set it up. So I had to miss work, pay for internet connection only to find out that it can't be used in Canada. I have sent at least 7 messages to the company and Amazon. To date I have not gotten a reply on how to return it. Every answer says they are looking into it. It's April now and still no reply on how to send it back. If you live in Canada DON'T BUY IT!!!
D. Stewart
31 people found this helpful
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Ken Benito
5.0 out of 5 stars Looked good but unfortunately doesn’t work in Canada
Reviewed in Canada on July 18, 2021
Verified Purchase
Unfortunately doesn’t work in Canada
6 people found this helpful
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Mr.Angus.J.W.Hewett & Ms Jean Rose
2.0 out of 5 stars This phone can only be used in the USA
Reviewed in the United Kingdom on May 3, 2023
Verified Purchase
AS above. I suggest you no not sell phone in the UK,I have an Email from CAPTEL to confirm this If you can send an Email address I will send you a copy. If you know of a similar phone for use in the UK I would be interested.
Regards.
Angus
One person found this helpful
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Ron Capstick
3.0 out of 5 stars Unit not welcome in Canada. Unable to register product to be used in Canada.
Reviewed in Canada on February 12, 2024
Verified Purchase
I tried to register in Canada. But was told it could not be registered to be used in Canada???
Report