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EFLW317TIW 27"" Front Load Washer with 4.3 cu. ft. Capacity IQ-Touch Control and ENERGY STAR in Island White

3.6 3.6 out of 5 stars 11 ratings

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Brand Electrolux
Capacity 4.3 Cubic Feet
Special Feature Temperature Control, Smart Connectivity
Access Location Front Load
Color White
Cycle Options Spin, Drain
Item Weight 247 Pounds
Maximum Rotational Speed 700 RPM
Standard Cycles 5
Human Interface Input Buttons

About this item

  • 5 Cycles To Care For Your Different Fabrics
  • LuxCare Wash System Provides Better Care Of Fabrics
  • Guaranteed High Quality Energy Efficient Performance
  • Rated ENERGY STAR
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EFLW317TIW

EFLW317TIW 27"" Front Load Washer with 4.3 cu. ft. Capacity IQ-Touch Control and ENERGY STAR in Island White

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Product Description

- 5 cycles to care for your different fabrics - LuxCare Wash System provides better care of your fabrics - Guaranteed high quality energy efficient performance

Top Brand: Electrolux

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Customer reviews

3.6 out of 5 stars
3.6 out of 5
11 global ratings
Washing clothes a snap!
5 Stars
Washing clothes a snap!
They match and they are both brand new!
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Top reviews from the United States

edwardmartinez
5.0 out of 5 stars Washing clothes a snap!
Reviewed in the United States on April 8, 2021
Verified Purchase
They match and they are both brand new!
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edwardmartinez
5.0 out of 5 stars Washing clothes a snap!
Reviewed in the United States on April 8, 2021
They match and they are both brand new!
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John P.
1.0 out of 5 stars Awful Product and Even Worse Customer Service
Reviewed in the United States on November 2, 2018
First let me start by saying, until now, I have NEVER written a bad review online for any item or business whatsoever. I have only had one poor customer service issue with a company in the past (a company that has since gone out of business), but my experience in dealing with Electrolux has been ten times worse.

My wife and I just bought a new home at the end of July with a brand new Electrolux stack-able washer and dryer that is covered under a one year warranty. It is now November, and we have not yet been able to wash a single load of laundry. The warranty runs out in April.

I have made countless calls to Electrolux's customer service number. On the first call, I was hung up on as I was trying to figure out the model number. After multiple phone calls, I eventually got them to send out a repairman who literally did nothing but suggest that I make a box for under the washing machine and install a water pressure regulator. I did these things and the problem was not resolved and the same error messages came up. When I requested a second, different repairman, the Electrolux rep kept emphasizing that if for some reason there was a problem with install, I would be responsible for paying the repairman, trying to pressure me out of having anyone else sent out to look at the machine (I had already had a plumber friend of mine rule installation problems out). I even spoke to a manager from Electrolux corporate who was absolutely no help in resolving my problem.

Anyhow, the second repairman was relatively helpful and reasonably suggested that the main board was the problem since the machine was unresponsive at times and the error messages and other issues were so numerous. He came out a week later and replaced the main board and left. After he left, the washing machine had the exact same issues. It's a lemon.

Buying a house is stressful, I think it is not too much to ask that major appliance companies stand by their product's warranties. As far as I'm concerned, Electrolux operates their business at the level of a con-artists -- selling people defective machines, then doing their best to let the customer's warranty run out. I can not put into words my disappointment with Electrolux as a business. The amount of my time and energy that this "new" washing machine has cost me has been astronomical. Not to mention that this whole ordeal has put me under a great deal of stress.

I can not NOT recommend Electrolux enough. I would not wish their defective products and poor customer service on my very worst enemies.
42 people found this helpful
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Beatrice Pratt
1.0 out of 5 stars Don't waste your time | Worthless product | Electrolux has not fixed it in 5 months under warranty
Reviewed in the United States on May 29, 2021
Almost a year after we bought the washer it started to give us some issues. It started with smaller things, not finishing a cycle (but it would finish it after a restart), a small leak in the gasket, etc...

Given that the 1 year warranty was almost up (although parts have a 5 year warranty), we called Electrolux. Well, it has been almost 5 months since that call, Electrolux has sent 2 different contracting companies, for a total of 7 visits. They replaced the gasket, multiple parts, and while at first a cycle would be completed, a week later we would run into the same issues and would have to call again. Right now, we have not been able to run a full washing cycle for over 2 months! We have spent +$100 in the laundromat, and we are definitely NOT SAVING ENERGY having to drive to the laundromat for the last 8 weeks, and wasting water and electricity every time we try to run a cycle and it leaves our clothes completely soaked but still dirty.

This has been the worst product I have ever purchased, and the worst experience I've had with a company's customer service department. They would just keep sending contractors, more parts (each taking 1-2 weeks to arrive), and nothing would be fixed. There is no end in sight to this nightmare, and at this pace we will soon have spent more on the laundromat than on the washer itself.

STAY AWAY FROM ELECTROLUX WASHERS!
One person found this helpful
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Amazon Customer
1.0 out of 5 stars Terrible value at any price
Reviewed in the United States on November 20, 2019
I must say that the Electrolux washer and dryer are the worst appliances I have ever purchased. Being from Charlotte, NC, I was trying to support a local company. It is absolutely the worst! The washer does not get anything clean and the dryer takes forever to get clothing anywhere close to dry. At the end of the cycle the clothes are still wet to damp. Regardless of the price compared to other washers and dryer’s, do not even consider purchasing this brand. We have owned the set for about three months- purchased when we moved into our new home. We are going to send them to the junk yard and buy decent appliances this week.
8 people found this helpful
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Amazon Customer
1.0 out of 5 stars Terrible Washer
Reviewed in the United States on December 14, 2020
Do not buy this washer! After a couple of months my clothes were dingy. I added an extra rinse to each wash which helped a little, but not much. It will not spin at full speed unless the load is perfectly balanced, so forget washing even small throw rugs. You have to remove the complete dispenser unit after every wash, as it does not drain.
8 people found this helpful
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John
1.0 out of 5 stars Electrolux
Reviewed in the United States on March 18, 2020
Very poor service from Electrolux and Home Depot. After sixteen days control stopped working. Very bad vibration.
Not good quality. Must use extra spin cycle to get water out of cloths. Not worth the money.
9 people found this helpful
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