Before I bought this product, I made sure the dimensions of the head and arm would be appropriate and I would not be surprised. Many 1-2* reviewers had issues with the arm being too short, so of course, I whipped out the tape measure and did my due diligence on this one. It was shorter than I would hope, but overall, workable. Clicked buy, and it was shipped next day.
Opening the package, I immediately noticed two rolls of teflon, loose gaskets, a wrench, and the water limiter. Anyone who overlooked these items would have leaking and short hot showers. Took my time installing this even though it can easily be rushed.
Took off the old shower head, scrubbed clean, dried the open flange. One reason for leaking is the teflon, You MUST wrap the teflon clockwise (same direction you screw on the arm) or it won't seal. I wrapped it maybe 7-9 times because the teflon provided was cheap and its always easy to whip out a crescent wrench to get it to the point its airtight snug. Made sure both ends of the arm have a rubber gasket inserted. I put it all together and hat the shower head up and wow it felt sturdy enough. Any complaint about it being loose seems like they forgot to use the wrench. I will say, you will need your own wrench to tighten the shower head to the arm. Without it, it'll leak.
The shower runs as expected, no leaks, monsoon on high, and gentle tropical rain on low. I took a 25 minute hot shower mixing 50/50 between low and high. I have about 5 inches of clearance above me and there is easily 8-9 inches of clearance from the center of the head to the shower basket. Works fine for me. Do note, If you are anything over 6'2" you should double check the measurements needed for your bathroom, or don't be surprised when installed you bop it with your head.
For the price, I can not complain and it deserves 5*. I would improve the arm length but to be fair, I bought this knowing the arm length, so no surprises and no reason to give it a bad mark for because I chose to play ignorant after the fact.
Great shower head, its a recommend for me, just be sure double check the measurements beforehand and install it right the first time.